Think of it as a coat check for bikes. You give us your bike, we give you a claim stub. After the event, you bring back the stub and we return your bike.
How safe is this?
The bike check is fully staffed and secure. You can’t even go in to get your bike. We will bring it to you. However, it’s up to you to keep your ticket safe. The bike will be returned to whoever presents it.
Can I leave my “stuff” with my bike?
Yes. Just remember that we do not inventory your “stuff” individually, so we can’t be responsible for it. However, anything securely attached to your bike will be safe.
How much does it cost?
The Whistler Bike Valet is a free service, funded by the RMOW through Village Parking Fees.
Do I need a lock?
The site is secure and attended at all times. If you have your lock with you, you’re welcome to leave it with your bike, but please do not ask us to lock you bike to the racks.
What if I can’t get back in time to pick up my bike?
When you take your claim check, you’re agreeing to our service terms. If you’re not back to pick up your bike 30 minutes (or otherwise posted time) after the event has ended, you will have to contact us the day following the event to pick up for your bike. There will be a $25 fee for its retrieval.
What if I lose my ticket?
Don’t. Seriously, just don’t. Please, keep that ticket safe! In the event you lose it, it’s up to the on-site supervisor to handle the issue.
How about my trailer/cargo bike, stroller or razor scooter?
We’ll park anything human-powered. Electric powered bikes are cool, but we have to draw the line at electric scooter. Strollers, “Bob” trailers and can be parked with your bike, as space permits.
Will there be delays checking in and out?
There may be delays at events where everyone is trying to leave at the same time, like leaving a concert venue. If there is a delay, enjoy the down time and take in the view or chat with folks in line with you.
The Whistler Bike Valet is funded by the Resort Municipality of Whistler, through village pay parking revenues.